Cancellation policy

Last updated: September 17, 2026

How subscriptions work

When you choose Subscribe & Save on a product page, you're signing up for automatic, recurring deliveries. You choose how often you want it delivered. Your subscription renews automatically: we charge the payment method you used at checkout for each delivery, at the price shown at checkout (including your subscription discount), until you cancel.

Your discount

The subscription discount for each delivery frequency is shown on the product page before you subscribe. It applies to every delivery as long as your subscription stays active.

Skip, change or cancel anytime

There's no minimum commitment and no cancellation fee. You can skip a delivery, change your product, grind, size or delivery frequency, or cancel anytime from your account or the link in your subscription emails. You can also email us and we'll do it for you.

To avoid being charged for your next delivery, skip or cancel at least 2 days before your next billing date.

Price changes

If the price of your subscription ever changes, we'll email you before it takes effect. You can cancel before you're charged the new price.

Failed payments

If a payment doesn't go through, we'll let you know and try again. If we can't collect payment, your subscription may be paused or cancelled.

Refunds

Deliveries that were already charged and shipped are covered by our Refund Policy. If you meant to cancel and your order hasn't been roasted yet, email us right away and we'll do our best to cancel it.